CPM International Contact Centre

We are CPM! CPM International Contact Centre is an award-winning provider of omnichannel customer experience solutions. We are part of CPM Group and a member of the Omnicom Network of Companies. Our vision is to be the premier contact centre provider of choice for our...
Outsourcing/Off...
We are CPM! CPM International Contact Centre is an award-winning provider of omnichannel customer experience solutions. We are part of CPM Group and a member of the Omnicom Network of Companies. Our vision is to be the premier contact centre provider of choice for our clients and employees alike. We offer boutique and bespoke solutions to our amazing client partners through high skill, customer intimate Customer Experience (CX) and Sales teams; harnessing the power of digital capabilities and human contact in everything we do. Our EMEA hub is based in Barcelona, Spain and we have multiple contact centres in the United Kingdom supporting the UK & Ireland markets. Our 2500 international and diverse employee base provide 24-7 global coverage in 26+ languages via phone, email, social, chat and self-serve channels for some of the worlds most well-known and disruptive brands including: Airbnb, ViaVan, Harley-Davidson, Travelodge, Diageo, Church & Dwight, New Balance, Royal Mail, Bentley and General Mills. The success of our business lies with our people and the culture we have embraced together around CPM values: Freedom, Innovation, Excellence, Respect and Integrity. Our peoples talent, passion and tenacity enable us to deliver on our promise of CX excellence and customer satisfaction with every engagement whether that be Customer Experience, Technical Support or Lead Generation & Sales activities. Come join our family! #LifeatCPM Sales Enquiries: infobcn@cpm-int.com Talent Enquiries: cpmbcnrecruitment@cpm-int.com CPMBCNRecruitmentUK@cpm-int.com
Sales Customer Care Customer Satisf... Telephone Accou... Online Communit... Mystery Shoppin... Lead Generation Exceptional Cus... Customer Experi... CX Digital Transfo...